# HEY CLAY > HEY CLAY is a children's creative-play brand: soft, non-sticky air-dry modeling clay paired with an app whose animated, step-by-step guides teach kids to sculpt collectible characters. global.hey-clay.com is the brand's official online store and ships HEY CLAY sets internationally. Every set contains cans of colored air-dry clay and a leaflet with a code that unlocks the matching sculpting guides in the HEY CLAY app; depending on the theme a set holds roughly 3 to 15 cans, and some series add sculpting tools and non-clay parts. Finished characters harden into solid toys within about 24 hours, so they can be kept and played with. Sets are made for ages 3+, are non-toxic, and are certified to the toy safety standards and directives of their main markets. The store is online-only — HEY CLAY runs no physical shops of its own — and the site is published in 12 languages: English at the root, other locales under a prefix (for example /de/shop or /fr/shop). ## Shop - [Shop](https://global.hey-clay.com/shop): the full catalogue of HEY CLAY clay sets with prices, stock status, images, product details and customer reviews, filterable by age, universe, set and character. - [Product pages](https://global.hey-clay.com/shop): every product has its own page at /shop/{sku} listing the number of clay cans, included characters, age rating and purchase options. - [Character worlds](https://global.hey-clay.com/worlds): the HEY CLAY fantasy universes — wild animals, deep ocean, farm birds, dinosaurs and more — and the sets belonging to each. - [Distributors and retail](https://global.hey-clay.com/#distributors): distributor and sales contacts by country, for markets where HEY CLAY is also sold through retailers. ## Ordering, delivery and returns - [Product Purchase Agreement](https://global.hey-clay.com/purchase-agreement): the sales contract for online-store orders, covering prices, taxes and import duties, delivery, and country-specific terms. - [Refund Policy](https://global.hey-clay.com/refund-policy): return conditions — a return must be announced by email within 14 calendar days of receiving the items, items must be unused, unopened and in their original packaging, and return shipping is paid by the customer. - Orders are sold and dispatched by Trendformer Sp. z o.o. (Warsaw, Poland) for deliveries to Poland, Germany, Italy, France and the Czech Republic, and by Trendformer Limited (Hong Kong) for all other territories. A small number of countries are excluded from sale under applicable law. - Order and delivery questions: support@hey-clay.com ## Sculpting app - [HEY CLAY app](https://global.hey-clay.com/app): what the app does and where to download it. - [App Store](https://apps.apple.com/app/hey-clay/id1347984684): HEY CLAY for iPhone and iPad. - [Google Play](https://play.google.com/store/apps/details?id=com.heyclay.clay.hey2): HEY CLAY for Android. - The app is free to download, and the code from a HEY CLAY box unlocks that set's instructions for free. A monthly or annual subscription unlocks every character and new release, and unlocked content can be shared through a family account on up to five devices. ## Support - [FAQ](https://global.hey-clay.com/faq): answers about set contents, clay safety and drying, sculpting instructions, the app, accounts, orders and customer support. - Customer support: support@hey-clay.com ## Brand facts - Brand name: HEY CLAY (also written Hey Clay) - Product category: children's air-dry modeling clay and sculpting kits - Age rating: 3+ - Core experience: physical clay play paired with animated in-app sculpting instructions - Company: Trendformer, an international developer of creative toys and children's apps - Primary website: https://global.hey-clay.com - China website: https://hey-clay.cn ## Legal - [Privacy Policy](https://global.hey-clay.com/privacy-policy) - [Terms of Use](https://global.hey-clay.com/terms-of-use) - [Website Terms of Use](https://global.hey-clay.com/website-terms-of-use) ## Official profiles - [YouTube](https://www.youtube.com/c/Hey-clay) - [Instagram](https://www.instagram.com/hey.clay) - [LinkedIn](https://www.linkedin.com/company/28543820/)